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Global Cloud-Based ITSM Market Size, Status And Forecast 2019-2025

Published on: Mar 2019 | From USD $3900 | Published By: QY RESEARCH | Number Of Pages: 98

In 2018, the global Cloud-Based ITSM market size was million US$ and it is expected to reach million US$ by the end of 2025, with a CAGR of during 2019-2025.



This report focuses on the global Cloud-Based ITSM status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Cloud-Based ITSM development in United States, Europe and China.



The key players covered in this study

BMC Software

CA Technologies

Service Now

Cherwell Software

Hewlett Packard Enterprise Company

HEAT Software USA

IBM

Hornbill Corporate

Cloud Health Technologies

EasyVista



Market segment by Type, the product can be split into

Service Portfolio Management

Change & Configuration Management

Service Desk Software

Operations & Performance Management



Market segment by Application, split into

Government and Public Sector

Energy and Utilities

Travel and Hospitality

Banking

Telecommunication and IT

Healthcare and Life Sciences

Education



Market segment by Regions/Countries, this report covers

United States

Europe

China

Japan

Southeast Asia

India

Central & South America



The study objectives of this report are:

To analyze global Cloud-Based ITSM status, future forecast, growth opportunity, key market and key players.

To present the Cloud-Based ITSM development in United States, Europe and China.

To strategically profile the key players and comprehensively analyze their development plan and strategies.

To define, describe and forecast the market by product type, market and key regions.



In this study, the years considered to estimate the market size of Cloud-Based ITSM are as follows:

History Year: 2014-2018

Base Year: 2018

Estimated Year: 2019

Forecast Year 2019 to 2025

For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Table of Contents



1 Report Overview

1.1 Study Scope

1.2 Key Market Segments

1.3 Players Covered

1.4 Market Analysis by Type

1.4.1 Global Cloud-Based ITSM Market Size Growth Rate by Type (2014-2025)

1.4.2 Service Portfolio Management

1.4.3 Change & Configuration Management

1.4.4 Service Desk Software

1.4.5 Operations & Performance Management

1.5 Market by Application

1.5.1 Global Cloud-Based ITSM Market Share by Application (2014-2025)

1.5.2 Government and Public Sector

1.5.3 Energy and Utilities

1.5.4 Travel and Hospitality

1.5.5 Banking

1.5.6 Telecommunication and IT

1.5.7 Healthcare and Life Sciences

1.5.8 Education

1.6 Study Objectives

1.7 Years Considered



2 Global Growth Trends

2.1 Cloud-Based ITSM Market Size

2.2 Cloud-Based ITSM Growth Trends by Regions

2.2.1 Cloud-Based ITSM Market Size by Regions (2014-2025)

2.2.2 Cloud-Based ITSM Market Share by Regions (2014-2019)

2.3 Industry Trends

2.3.1 Market Top Trends

2.3.2 Market Drivers

2.3.3 Market Opportunities



3 Market Share by Key Players

3.1 Cloud-Based ITSM Market Size by Manufacturers

3.1.1 Global Cloud-Based ITSM Revenue by Manufacturers (2014-2019)

3.1.2 Global Cloud-Based ITSM Revenue Market Share by Manufacturers (2014-2019)

3.1.3 Global Cloud-Based ITSM Market Concentration Ratio (CR5 and HHI)

3.2 Cloud-Based ITSM Key Players Head office and Area Served

3.3 Key Players Cloud-Based ITSM Product/Solution/Service

3.4 Date of Enter into Cloud-Based ITSM Market

3.5 Mergers & Acquisitions, Expansion Plans



4 Breakdown Data by Type and Application

4.1 Global Cloud-Based ITSM Market Size by Type (2014-2019)

4.2 Global Cloud-Based ITSM Market Size by Application (2014-2019)



5 United States

5.1 United States Cloud-Based ITSM Market Size (2014-2019)

5.2 Cloud-Based ITSM Key Players in United States

5.3 United States Cloud-Based ITSM Market Size by Type

5.4 United States Cloud-Based ITSM Market Size by Application



6 Europe

6.1 Europe Cloud-Based ITSM Market Size (2014-2019)

6.2 Cloud-Based ITSM Key Players in Europe

6.3 Europe Cloud-Based ITSM Market Size by Type

6.4 Europe Cloud-Based ITSM Market Size by Application



7 China

7.1 China Cloud-Based ITSM Market Size (2014-2019)

7.2 Cloud-Based ITSM Key Players in China

7.3 China Cloud-Based ITSM Market Size by Type

7.4 China Cloud-Based ITSM Market Size by Application



8 Japan

8.1 Japan Cloud-Based ITSM Market Size (2014-2019)

8.2 Cloud-Based ITSM Key Players in Japan

8.3 Japan Cloud-Based ITSM Market Size by Type

8.4 Japan Cloud-Based ITSM Market Size by Application



9 Southeast Asia

9.1 Southeast Asia Cloud-Based ITSM Market Size (2014-2019)

9.2 Cloud-Based ITSM Key Players in Southeast Asia

9.3 Southeast Asia Cloud-Based ITSM Market Size by Type

9.4 Southeast Asia Cloud-Based ITSM Market Size by Application



10 India

10.1 India Cloud-Based ITSM Market Size (2014-2019)

10.2 Cloud-Based ITSM Key Players in India

10.3 India Cloud-Based ITSM Market Size by Type

10.4 India Cloud-Based ITSM Market Size by Application



11 Central & South America

11.1 Central & South America Cloud-Based ITSM Market Size (2014-2019)

11.2 Cloud-Based ITSM Key Players in Central & South America

11.3 Central & South America Cloud-Based ITSM Market Size by Type

11.4 Central & South America Cloud-Based ITSM Market Size by Application



12 International Players Profiles

12.1 BMC Software

12.1.1 BMC Software Company Details

12.1.2 Company Description and Business Overview

12.1.3 Cloud-Based ITSM Introduction

12.1.4 BMC Software Revenue in Cloud-Based ITSM Business (2014-2019)

12.1.5 BMC Software Recent Development

12.2 CA Technologies

12.2.1 CA Technologies Company Details

12.2.2 Company Description and Business Overview

12.2.3 Cloud-Based ITSM Introduction

12.2.4 CA Technologies Revenue in Cloud-Based ITSM Business (2014-2019)

12.2.5 CA Technologies Recent Development

12.3 Service Now

12.3.1 Service Now Company Details

12.3.2 Company Description and Business Overview

12.3.3 Cloud-Based ITSM Introduction

12.3.4 Service Now Revenue in Cloud-Based ITSM Business (2014-2019)

12.3.5 Service Now Recent Development

12.4 Cherwell Software

12.4.1 Cherwell Software Company Details

12.4.2 Company Description and Business Overview

12.4.3 Cloud-Based ITSM Introduction

12.4.4 Cherwell Software Revenue in Cloud-Based ITSM Business (2014-2019)

12.4.5 Cherwell Software Recent Development

12.5 Hewlett Packard Enterprise Company

12.5.1 Hewlett Packard Enterprise Company Company Details

12.5.2 Company Description and Business Overview

12.5.3 Cloud-Based ITSM Introduction

12.5.4 Hewlett Packard Enterprise Company Revenue in Cloud-Based ITSM Business (2014-2019)

12.5.5 Hewlett Packard Enterprise Company Recent Development

12.6 HEAT Software USA

12.6.1 HEAT Software USA Company Details

12.6.2 Company Description and Business Overview

12.6.3 Cloud-Based ITSM Introduction

12.6.4 HEAT Software USA Revenue in Cloud-Based ITSM Business (2014-2019)

12.6.5 HEAT Software USA Recent Development

12.7 IBM

12.7.1 IBM Company Details

12.7.2 Company Description and Business Overview

12.7.3 Cloud-Based ITSM Introduction

12.7.4 IBM Revenue in Cloud-Based ITSM Business (2014-2019)

12.7.5 IBM Recent Development

12.8 Hornbill Corporate

12.8.1 Hornbill Corporate Company Details

12.8.2 Company Description and Business Overview

12.8.3 Cloud-Based ITSM Introduction

12.8.4 Hornbill Corporate Revenue in Cloud-Based ITSM Business (2014-2019)

12.8.5 Hornbill Corporate Recent Development

12.9 Cloud Health Technologies

12.9.1 Cloud Health Technologies Company Details

12.9.2 Company Description and Business Overview

12.9.3 Cloud-Based ITSM Introduction

12.9.4 Cloud Health Technologies Revenue in Cloud-Based ITSM Business (2014-2019)

12.9.5 Cloud Health Technologies Recent Development

12.10 EasyVista

12.10.1 EasyVista Company Details

12.10.2 Company Description and Business Overview

12.10.3 Cloud-Based ITSM Introduction

12.10.4 EasyVista Revenue in Cloud-Based ITSM Business (2014-2019)

12.10.5 EasyVista Recent Development



13 Market Forecast 2019-2025

13.1 Market Size Forecast by Regions

13.2 United States

13.3 Europe

13.4 China

13.5 Japan

13.6 Southeast Asia

13.7 India

13.8 Central & South America

13.9 Market Size Forecast by Product (2019-2025)

13.10 Market Size Forecast by Application (2019-2025)



14 Analyst's Viewpoints/Conclusions



15 Appendix

15.1 Research Methodology

15.1.1 Methodology/Research Approach

15.1.1.1 Research Programs/Design

15.1.1.2 Market Size Estimation

12.1.1.3 Market Breakdown and Data Triangulation

15.1.2 Data Source

15.1.2.1 Secondary Sources

15.1.2.2 Primary Sources

15.2 Disclaimer

15.3 Author Details

List of Tables and Figures



Table Cloud-Based ITSM Key Market Segments

Table Key Players Cloud-Based ITSM Covered

Table Global Cloud-Based ITSM Market Size Growth Rate by Type 2014-2025 (Million US$)

Figure Global Cloud-Based ITSM Market Size Market Share by Type 2014-2025

Figure Service Portfolio Management Figures

Table Key Players of Service Portfolio Management

Figure Change & Configuration Management Figures

Table Key Players of Change & Configuration Management

Figure Service Desk Software Figures

Table Key Players of Service Desk Software

Figure Operations & Performance Management Figures

Table Key Players of Operations & Performance Management

Table Global Cloud-Based ITSM Market Size Growth by Application 2014-2025 (Million US$)

Figure Government and Public Sector Case Studies

Figure Energy and Utilities Case Studies

Figure Travel and Hospitality Case Studies

Figure Banking Case Studies

Figure Telecommunication and IT Case Studies

Figure Healthcare and Life Sciences Case Studies

Figure Education Case Studies

Figure Cloud-Based ITSM Report Years Considered

Table Global Cloud-Based ITSM Market Size 2014-2025 (Million US$)

Figure Global Cloud-Based ITSM Market Size and Growth Rate 2014-2025 (Million US$)

Table Global Cloud-Based ITSM Market Size by Regions 2014-2025 (Million US$)

Table Global Cloud-Based ITSM Market Size by Regions 2014-2019 (Million US$)

Table Global Cloud-Based ITSM Market Share by Regions 2014-2019

Figure Global Cloud-Based ITSM Market Share by Regions 2014-2019

Figure Global Cloud-Based ITSM Market Share by Regions 2019

Table Market Top Trends

Table Global Cloud-Based ITSM Revenue by Manufacturers (2014-2019) (Million US$)

Table Global Cloud-Based ITSM Market Share by Manufacturers (2014-2019)

Figure Global Cloud-Based ITSM Market Share by Manufacturers in 2018

Table Global Cloud-Based ITSM Manufacturers Market Concentration Ratio (CR5 and HHI)

Table Key Players Head office and Area Served

Table Key Players Cloud-Based ITSM Product/Solution/Service

Table Date of Enter into Cloud-Based ITSM Market

Table Mergers & Acquisitions, Expansion Plans

Table Global Cloud-Based ITSM Market Size by Type (2014-2019) (Million US$)

Table Global Cloud-Based ITSM Market Size Share by Type (2014-2019)

Figure Global Cloud-Based ITSM Market Size Market Share by Type (2014-2019)

Table Global Cloud-Based ITSM Market Size by Application (2014-2019) (Million US$)

Table Global Cloud-Based ITSM Market Size Share by Application (2014-2019)

Figure Global Cloud-Based ITSM Market Size Market Share by Application (2014-2019)

Figure Global Cloud-Based ITSM Revenue Market Share by Application in 2018

Figure United States Cloud-Based ITSM Market Size 2014-2019 (Million US$)

Table United States Key Players Cloud-Based ITSM Revenue (2018-2019) (Million US$)

Table United States Key Players Cloud-Based ITSM Market Share (2018-2019)

Table United States Cloud-Based ITSM Market Size by Type (2014-2019) (Million US$)

Table United States Cloud-Based ITSM Market Share by Type (2014-2019)

Table United States Cloud-Based ITSM Market Size by Application (2014-2019) (Million US$)

Table United States Cloud-Based ITSM Market Share by Application (2014-2019)

Figure Europe Cloud-Based ITSM Market Size 2014-2019 (Million US$)

Table Europe Key Players Cloud-Based ITSM Revenue (2018-2019) (Million US$)

Table Europe Key Players Cloud-Based ITSM Market Share (2018-2019)

Table Europe Cloud-Based ITSM Market Size by Type (2014-2019) (Million US$)

Table Europe Cloud-Based ITSM Market Share by Type (2014-2019)

Table Europe Cloud-Based ITSM Market Size by Application (2014-2019) (Million US$)

Table Europe Cloud-Based ITSM Market Share by Application (2014-2019)

Figure China Cloud-Based ITSM Market Size 2014-2019 (Million US$)

Table China Key Players Cloud-Based ITSM Revenue (2018-2019) (Million US$)

Table China Key Players Cloud-Based ITSM Market Share (2018-2019)

Table China Cloud-Based ITSM Market Size by Type (2014-20189) (Million US$)

Table China Cloud-Based ITSM Market Share by Type (2014-2019)

Table China Cloud-Based ITSM Market Size by Application (2014-2019) (Million US$)

Table China Cloud-Based ITSM Market Share by Application (2014-2019)

Figure Japan Cloud-Based ITSM Market Size 2014-2019 (Million US$)

Table Japan Key Players Cloud-Based ITSM Revenue (2018-2019) (Million US$)

Table Japan Key Players Cloud-Based ITSM Market Share (2018-2019)

Table Japan Cloud-Based ITSM Market Size by Type (2014-2019) (Million US$)

Table Japan Cloud-Based ITSM Market Share by Type (2014-2019)

Table Japan Cloud-Based ITSM Market Size by Application (2014-2019) (Million US$)

Table Japan Cloud-Based ITSM Market Share by Application (2014-2019)

Figure Southeast Asia Cloud-Based ITSM Market Size 2014-2019 (Million US$)

Table Southeast Asia Key Players Cloud-Based ITSM Revenue (2018-2019) (Million US$)

Table Southeast Asia Key Players Cloud-Based ITSM Market Share (2018-2019)

Table Southeast Asia Cloud-Based ITSM Market Size by Type (2014-2019) (Million US$)

Table Southeast Asia Cloud-Based ITSM Market Share by Type (2014-2019)

Table Southeast Asia Cloud-Based ITSM Market Size by Application (2014-2019) (Million US$)

Table Southeast Asia Cloud-Based ITSM Market Share by Application (2014-2019)

Figure India Cloud-Based ITSM Market Size 2014-2019 (Million US$)

Table India Key Players Cloud-Based ITSM Revenue (2018-2019) (Million US$)

Table India Key Players Cloud-Based ITSM Market Share (2018-2019)

Table India Cloud-Based ITSM Market Size by Type (2014-2019) (Million US$)

Table India Cloud-Based ITSM Market Share by Type (2014-2019)

Table India Cloud-Based ITSM Market Size by Application (2014-2019) (Million US$)

Table India Cloud-Based ITSM Market Share by Application (2014-2019)

Figure Central & South America Cloud-Based ITSM Market Size 2014-2019 (Million US$)

Table Central & South America Key Players Cloud-Based ITSM Revenue (2018-2019) (Million US$)

Table Central & South America Key Players Cloud-Based ITSM Market Share (2018-2019)

Table Central & South America Cloud-Based ITSM Market Size by Type (2014-2019) (Million US$)

Table Central & South America Cloud-Based ITSM Market Share by Type (2014-2019)

Table Central & South America Cloud-Based ITSM Market Size by Application (2014-2019) (Million US$)

Table Central & South America Cloud-Based ITSM Market Share by Application (2014-2019)

Table BMC Software Company Details

Table BMC Software Revenue in Cloud-Based ITSM Business (2014-2019) (Million US$)

Figure BMC Software Revenue Growth Rate in Cloud-Based ITSM Business (2014-2019)

Table BMC Software Recent Development

Table CA Technologies Company Details

Table CA Technologies Revenue in Cloud-Based ITSM Business (2014-2019)(Million US$)

Figure CA Technologies Revenue Growth Rate in Cloud-Based ITSM Business (2014-2019)

Table CA Technologies Recent Development

Table Service Now Company Details

Table Service Now Revenue in Cloud-Based ITSM Business (2014-2019)(Million US$)

Figure Service Now Revenue Growth Rate in Cloud-Based ITSM Business (2014-2019)

Table Service Now Recent Development

Table Cherwell Software Company Details

Table Cherwell Software Revenue in Cloud-Based ITSM Business (2014-2019)(Million US$)

Figure Cherwell Software Revenue Growth Rate in Cloud-Based ITSM Business (2014-2019)

Table Cherwell Software Recent Development

Table Hewlett Packard Enterprise Company Company Details

Table Hewlett Packard Enterprise Company Revenue in Cloud-Based ITSM Business (2014-2019)(Million US$)

Figure Hewlett Packard Enterprise Company Revenue Growth Rate in Cloud-Based ITSM Business (2014-2019)

Table Hewlett Packard Enterprise Company Recent Development

Table HEAT Software USA Company Details

Table HEAT Software USA Revenue in Cloud-Based ITSM Business (2014-2019)(Million US$)

Figure HEAT Software USA Revenue Growth Rate in Cloud-Based ITSM Business (2014-2019)

Table HEAT Software USA Recent Development

Table IBM Company Details

Table IBM Revenue in Cloud-Based ITSM Business (2014-2019)(Million US$)

Figure IBM Revenue Growth Rate in Cloud-Based ITSM Business (2014-2019)

Table IBM Recent Development

Table Hornbill Corporate Company Details

Table Hornbill Corporate Revenue in Cloud-Based ITSM Business (2014-2019)(Million US$)

Figure Hornbill Corporate Revenue Growth Rate in Cloud-Based ITSM Business (2014-2019)

Table Hornbill Corporate Recent Development

Table Cloud Health Technologies Company Details

Table Cloud Health Technologies Revenue in Cloud-Based ITSM Business (2014-2019)(Million US$)

Figure Cloud Health Technologies Revenue Growth Rate in Cloud-Based ITSM Business (2014-2019)

Table Cloud Health Technologies Recent Development

Table EasyVista Company Details

Table EasyVista Revenue in Cloud-Based ITSM Business (2014-2019)(Million US$)

Figure EasyVista Revenue Growth Rate in Cloud-Based ITSM Business (2014-2019)

Table EasyVista Recent Development

Table Global Cloud-Based ITSM Market Size by Regions (Million US$) 2019-2025

Figure Global Cloud-Based ITSM Market Size Share by Regions (2019-2025)

Figure Global Cloud-Based ITSM Market Size Share by Regions in 2025

Figure United States Cloud-Based ITSM Market Size Forecast (2019-2025)(Million USD)

Figure Europe Cloud-Based ITSM Market Size Forecast (2019-2025)(Million USD)

Figure China Cloud-Based ITSM Market Size Forecast (2019-2025)(Million USD)

Figure Japan Cloud-Based ITSM Market Size Forecast (2019-2025)(Million USD)

Figure Southeast Asia Cloud-Based ITSM Market Size Forecast (2019-2025)(Million USD)

Figure India Cloud-Based ITSM Market Size Forecast (2019-2025)(Million USD)

Figure Central & South America Cloud-Based ITSM Market Size Forecast (2019-2025)(Million USD)

Table Global Cloud-Based ITSM Market Size by Product (2019-2025) (Million US$)

Figure Global Cloud-Based ITSM Market Size by Product (2019-2025)

Figure Global Cloud-Based ITSM Market Size by Product in 2025

Table Global Cloud-Based ITSM Market Size by Application (2019-2025) (Million US$)

Figure Global Cloud-Based ITSM Market Size by Application (2019-2025)

Figure Global Cloud-Based ITSM Market Size by Application in 2025

Table Research Programs/Design for This Report

Figure Bottom-up and Top-down Approaches for This Report

Figure Data Triangulation

Table Key Data Information from Secondary Sources

Table Key Data Information from Primary Sources

SECONDARY RESEARCH
Secondary Research Information is collected from a number of publicly available as well as paid databases. Public sources involve publications by different associations and governments, annual reports and statements of companies, white papers and research publications by recognized industry experts and renowned academia etc. Paid data sources include third party authentic industry databases.

PRIMARY RESEARCH
Once data collection is done through secondary research, primary interviews are conducted with different stakeholders across the value chain like manufacturers, distributors, ingredient/input suppliers, end customers and other key opinion leaders of the industry. Primary research is used both to validate the data points obtained from secondary research and to fill in the data gaps after secondary research.

MARKET ENGINEERING
The market engineering phase involves analyzing the data collected, market breakdown and forecasting. Macroeconomic indicators and bottom-up and top-down approaches are used to arrive at a complete set of data points that give way to valuable qualitative and quantitative insights. Each data point is verified by the process of data triangulation to validate the numbers and arrive at close estimates.

EXPERT VALIDATION
The market engineered data is verified and validated by a number of experts, both in-house and external.

REPORT WRITING/ PRESENTATION
After the data is curated by the mentioned highly sophisticated process, the analysts begin to write the report. Garnering insights from data and forecasts, insights are drawn to visualize the entire ecosystem in a single report.

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