+1 (704) 266-3234

Global CRM Software Market Size, Status And Forecast 2019-2025

Published on: Jul 2019 | From USD $3900 | Published By: QY RESEARCH | Number Of Pages: 98

CRM stands for Customer Relationship Management. In an organisation, CRM activities are carried out for managing customer-business interaction.
CRM software plays a key role in managing customer data, business information and helps to maintain an ideal client-business relationship. It also helps in automating the operations related toĘsales, marketing and customer support. CRM software integrates with the organisationŐs CRM activities rendering them measurable in terms of effectiveness.
In 2018, the global CRM Software market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

This report focuses on the global CRM Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the CRM Software development in United States, Europe and China.

The key players covered in this study
Salesforce
SAP
Oracle Siebel
Microsoft Dynamics
NetSuite
IBM
Workbooks
Nimble
Insightly
Zoho
UserVoice

Market segment by Type, the product can be split into
Small & mid-sized Enterprises
Large Enterprises

Market segment by Application, split into
Customer service
Distribution
Manufacturing
Marketing
Sales
Social networking
Supply chain
Vertical industries

Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America

The study objectives of this report are:
To analyze global CRM Software status, future forecast, growth opportunity, key market and key players.
To present the CRM Software development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of CRM Software are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Table of Contents

1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global CRM Software Market Size Growth Rate by Type (2014-2025)
1.4.2 Small & mid-sized Enterprises
1.4.3 Large Enterprises
1.5 Market by Application
1.5.1 Global CRM Software Market Share by Application (2014-2025)
1.5.2 Customer service
1.5.3 Distribution
1.5.4 Manufacturing
1.5.5 Marketing
1.5.6 Sales
1.5.7 Social networking
1.5.8 Supply chain
1.5.9 Vertical industries
1.6 Study Objectives
1.7 Years Considered

2 Global Growth Trends
2.1 CRM Software Market Size
2.2 CRM Software Growth Trends by Regions
2.2.1 CRM Software Market Size by Regions (2014-2025)
2.2.2 CRM Software Market Share by Regions (2014-2019)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities

3 Market Share by Key Players
3.1 CRM Software Market Size by Manufacturers
3.1.1 Global CRM Software Revenue by Manufacturers (2014-2019)
3.1.2 Global CRM Software Revenue Market Share by Manufacturers (2014-2019)
3.1.3 Global CRM Software Market Concentration Ratio (CR5 and HHI)
3.2 CRM Software Key Players Head office and Area Served
3.3 Key Players CRM Software Product/Solution/Service
3.4 Date of Enter into CRM Software Market
3.5 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type and Application
4.1 Global CRM Software Market Size by Type (2014-2019)
4.2 Global CRM Software Market Size by Application (2014-2019)

5 United States
5.1 United States CRM Software Market Size (2014-2019)
5.2 CRM Software Key Players in United States
5.3 United States CRM Software Market Size by Type
5.4 United States CRM Software Market Size by Application

6 Europe
6.1 Europe CRM Software Market Size (2014-2019)
6.2 CRM Software Key Players in Europe
6.3 Europe CRM Software Market Size by Type
6.4 Europe CRM Software Market Size by Application

7 China
7.1 China CRM Software Market Size (2014-2019)
7.2 CRM Software Key Players in China
7.3 China CRM Software Market Size by Type
7.4 China CRM Software Market Size by Application

8 Japan
8.1 Japan CRM Software Market Size (2014-2019)
8.2 CRM Software Key Players in Japan
8.3 Japan CRM Software Market Size by Type
8.4 Japan CRM Software Market Size by Application

9 Southeast Asia
9.1 Southeast Asia CRM Software Market Size (2014-2019)
9.2 CRM Software Key Players in Southeast Asia
9.3 Southeast Asia CRM Software Market Size by Type
9.4 Southeast Asia CRM Software Market Size by Application

10 India
10.1 India CRM Software Market Size (2014-2019)
10.2 CRM Software Key Players in India
10.3 India CRM Software Market Size by Type
10.4 India CRM Software Market Size by Application

11 Central & South America
11.1 Central & South America CRM Software Market Size (2014-2019)
11.2 CRM Software Key Players in Central & South America
11.3 Central & South America CRM Software Market Size by Type
11.4 Central & South America CRM Software Market Size by Application

12 International Players Profiles
12.1 Salesforce
12.1.1 Salesforce Company Details
12.1.2 Company Description and Business Overview
12.1.3 CRM Software Introduction
12.1.4 Salesforce Revenue in CRM Software Business (2014-2019)
12.1.5 Salesforce Recent Development
12.2 SAP
12.2.1 SAP Company Details
12.2.2 Company Description and Business Overview
12.2.3 CRM Software Introduction
12.2.4 SAP Revenue in CRM Software Business (2014-2019)
12.2.5 SAP Recent Development
12.3 Oracle Siebel
12.3.1 Oracle Siebel Company Details
12.3.2 Company Description and Business Overview
12.3.3 CRM Software Introduction
12.3.4 Oracle Siebel Revenue in CRM Software Business (2014-2019)
12.3.5 Oracle Siebel Recent Development
12.4 Microsoft Dynamics
12.4.1 Microsoft Dynamics Company Details
12.4.2 Company Description and Business Overview
12.4.3 CRM Software Introduction
12.4.4 Microsoft Dynamics Revenue in CRM Software Business (2014-2019)
12.4.5 Microsoft Dynamics Recent Development
12.5 NetSuite
12.5.1 NetSuite Company Details
12.5.2 Company Description and Business Overview
12.5.3 CRM Software Introduction
12.5.4 NetSuite Revenue in CRM Software Business (2014-2019)
12.5.5 NetSuite Recent Development
12.6 IBM
12.6.1 IBM Company Details
12.6.2 Company Description and Business Overview
12.6.3 CRM Software Introduction
12.6.4 IBM Revenue in CRM Software Business (2014-2019)
12.6.5 IBM Recent Development
12.7 Workbooks
12.7.1 Workbooks Company Details
12.7.2 Company Description and Business Overview
12.7.3 CRM Software Introduction
12.7.4 Workbooks Revenue in CRM Software Business (2014-2019)
12.7.5 Workbooks Recent Development
12.8 Nimble
12.8.1 Nimble Company Details
12.8.2 Company Description and Business Overview
12.8.3 CRM Software Introduction
12.8.4 Nimble Revenue in CRM Software Business (2014-2019)
12.8.5 Nimble Recent Development
12.9 Insightly
12.9.1 Insightly Company Details
12.9.2 Company Description and Business Overview
12.9.3 CRM Software Introduction
12.9.4 Insightly Revenue in CRM Software Business (2014-2019)
12.9.5 Insightly Recent Development
12.10 Zoho
12.10.1 Zoho Company Details
12.10.2 Company Description and Business Overview
12.10.3 CRM Software Introduction
12.10.4 Zoho Revenue in CRM Software Business (2014-2019)
12.10.5 Zoho Recent Development
12.11 UserVoice

13 Market Forecast 2019-2025
13.1 Market Size Forecast by Regions
13.2 United States
13.3 Europe
13.4 China
13.5 Japan
13.6 Southeast Asia
13.7 India
13.8 Central & South America
13.9 Market Size Forecast by Product (2019-2025)
13.10 Market Size Forecast by Application (2019-2025)

14 Analyst's Viewpoints/Conclusions

15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
12.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details

List of Tables and Figures

Table CRM Software Key Market Segments
Table Key Players CRM Software Covered
Table Global CRM Software Market Size Growth Rate by Type 2014-2025 (Million US$)
Figure Global CRM Software Market Size Market Share by Type 2014-2025
Figure Small & mid-sized Enterprises Figures
Table Key Players of Small & mid-sized Enterprises
Figure Large Enterprises Figures
Table Key Players of Large Enterprises
Table Global CRM Software Market Size Growth by Application 2014-2025 (Million US$)
Figure Customer service Case Studies
Figure Distribution Case Studies
Figure Manufacturing Case Studies
Figure Marketing Case Studies
Figure Sales Case Studies
Figure Social networking Case Studies
Figure Supply chain Case Studies
Figure Vertical industries Case Studies
Figure CRM Software Report Years Considered
Table Global CRM Software Market Size 2014-2025 (Million US$)
Figure Global CRM Software Market Size and Growth Rate 2014-2025 (Million US$)
Table Global CRM Software Market Size by Regions 2014-2025 (Million US$)
Table Global CRM Software Market Size by Regions 2014-2019 (Million US$)
Table Global CRM Software Market Share by Regions 2014-2019
Figure Global CRM Software Market Share by Regions 2014-2019
Figure Global CRM Software Market Share by Regions 2019
Table Market Top Trends
Table Global CRM Software Revenue by Manufacturers (2014-2019) (Million US$)
Table Global CRM Software Market Share by Manufacturers (2014-2019)
Figure Global CRM Software Market Share by Manufacturers in 2018
Table Global CRM Software Manufacturers Market Concentration Ratio (CR5 and HHI)
Table Key Players Head office and Area Served
Table Key Players CRM Software Product/Solution/Service
Table Date of Enter into CRM Software Market
Table Mergers & Acquisitions, Expansion Plans
Table Global CRM Software Market Size by Type (2014-2019) (Million US$)
Table Global CRM Software Market Size Share by Type (2014-2019)
Figure Global CRM Software Market Size Market Share by Type (2014-2019)
Table Global CRM Software Market Size by Application (2014-2019) (Million US$)
Table Global CRM Software Market Size Share by Application (2014-2019)
Figure Global CRM Software Market Size Market Share by Application (2014-2019)
Figure Global CRM Software Revenue Market Share by Application in 2018
Figure United States CRM Software Market Size 2014-2019 (Million US$)
Table United States Key Players CRM Software Revenue (2018-2019) (Million US$)
Table United States Key Players CRM Software Market Share (2018-2019)
Table United States CRM Software Market Size by Type (2014-2019) (Million US$)
Table United States CRM Software Market Share by Type (2014-2019)
Table United States CRM Software Market Size by Application (2014-2019) (Million US$)
Table United States CRM Software Market Share by Application (2014-2019)
Figure Europe CRM Software Market Size 2014-2019 (Million US$)
Table Europe Key Players CRM Software Revenue (2018-2019) (Million US$)
Table Europe Key Players CRM Software Market Share (2018-2019)
Table Europe CRM Software Market Size by Type (2014-2019) (Million US$)
Table Europe CRM Software Market Share by Type (2014-2019)
Table Europe CRM Software Market Size by Application (2014-2019) (Million US$)
Table Europe CRM Software Market Share by Application (2014-2019)
Figure China CRM Software Market Size 2014-2019 (Million US$)
Table China Key Players CRM Software Revenue (2018-2019) (Million US$)
Table China Key Players CRM Software Market Share (2018-2019)
Table China CRM Software Market Size by Type (2014-20189) (Million US$)
Table China CRM Software Market Share by Type (2014-2019)
Table China CRM Software Market Size by Application (2014-2019) (Million US$)
Table China CRM Software Market Share by Application (2014-2019)
Figure Japan CRM Software Market Size 2014-2019 (Million US$)
Table Japan Key Players CRM Software Revenue (2018-2019) (Million US$)
Table Japan Key Players CRM Software Market Share (2018-2019)
Table Japan CRM Software Market Size by Type (2014-2019) (Million US$)
Table Japan CRM Software Market Share by Type (2014-2019)
Table Japan CRM Software Market Size by Application (2014-2019) (Million US$)
Table Japan CRM Software Market Share by Application (2014-2019)
Figure Southeast Asia CRM Software Market Size 2014-2019 (Million US$)
Table Southeast Asia Key Players CRM Software Revenue (2018-2019) (Million US$)
Table Southeast Asia Key Players CRM Software Market Share (2018-2019)
Table Southeast Asia CRM Software Market Size by Type (2014-2019) (Million US$)
Table Southeast Asia CRM Software Market Share by Type (2014-2019)
Table Southeast Asia CRM Software Market Size by Application (2014-2019) (Million US$)
Table Southeast Asia CRM Software Market Share by Application (2014-2019)
Figure India CRM Software Market Size 2014-2019 (Million US$)
Table India Key Players CRM Software Revenue (2018-2019) (Million US$)
Table India Key Players CRM Software Market Share (2018-2019)
Table India CRM Software Market Size by Type (2014-2019) (Million US$)
Table India CRM Software Market Share by Type (2014-2019)
Table India CRM Software Market Size by Application (2014-2019) (Million US$)
Table India CRM Software Market Share by Application (2014-2019)
Figure Central & South America CRM Software Market Size 2014-2019 (Million US$)
Table Central & South America Key Players CRM Software Revenue (2018-2019) (Million US$)
Table Central & South America Key Players CRM Software Market Share (2018-2019)
Table Central & South America CRM Software Market Size by Type (2014-2019) (Million US$)
Table Central & South America CRM Software Market Share by Type (2014-2019)
Table Central & South America CRM Software Market Size by Application (2014-2019) (Million US$)
Table Central & South America CRM Software Market Share by Application (2014-2019)
Table Salesforce Company Details
Table Salesforce Revenue in CRM Software Business (2014-2019) (Million US$)
Figure Salesforce Revenue Growth Rate in CRM Software Business (2014-2019)
Table Salesforce Recent Development
Table SAP Company Details
Table SAP Revenue in CRM Software Business (2014-2019)(Million US$)
Figure SAP Revenue Growth Rate in CRM Software Business (2014-2019)
Table SAP Recent Development
Table Oracle Siebel Company Details
Table Oracle Siebel Revenue in CRM Software Business (2014-2019)(Million US$)
Figure Oracle Siebel Revenue Growth Rate in CRM Software Business (2014-2019)
Table Oracle Siebel Recent Development
Table Microsoft Dynamics Company Details
Table Microsoft Dynamics Revenue in CRM Software Business (2014-2019)(Million US$)
Figure Microsoft Dynamics Revenue Growth Rate in CRM Software Business (2014-2019)
Table Microsoft Dynamics Recent Development
Table NetSuite Company Details
Table NetSuite Revenue in CRM Software Business (2014-2019)(Million US$)
Figure NetSuite Revenue Growth Rate in CRM Software Business (2014-2019)
Table NetSuite Recent Development
Table IBM Company Details
Table IBM Revenue in CRM Software Business (2014-2019)(Million US$)
Figure IBM Revenue Growth Rate in CRM Software Business (2014-2019)
Table IBM Recent Development
Table Workbooks Company Details
Table Workbooks Revenue in CRM Software Business (2014-2019)(Million US$)
Figure Workbooks Revenue Growth Rate in CRM Software Business (2014-2019)
Table Workbooks Recent Development
Table Nimble Company Details
Table Nimble Revenue in CRM Software Business (2014-2019)(Million US$)
Figure Nimble Revenue Growth Rate in CRM Software Business (2014-2019)
Table Nimble Recent Development
Table Insightly Company Details
Table Insightly Revenue in CRM Software Business (2014-2019)(Million US$)
Figure Insightly Revenue Growth Rate in CRM Software Business (2014-2019)
Table Insightly Recent Development
Table Zoho Company Details
Table Zoho Revenue in CRM Software Business (2014-2019)(Million US$)
Figure Zoho Revenue Growth Rate in CRM Software Business (2014-2019)
Table Zoho Recent Development
Table UserVoice Company Details
Table Global CRM Software Market Size by Regions (Million US$) 2019-2025
Figure Global CRM Software Market Size Share by Regions (2019-2025)
Figure Global CRM Software Market Size Share by Regions in 2025
Figure United States CRM Software Market Size Forecast (2019-2025)(Million USD)
Figure Europe CRM Software Market Size Forecast (2019-2025)(Million USD)
Figure China CRM Software Market Size Forecast (2019-2025)(Million USD)
Figure Japan CRM Software Market Size Forecast (2019-2025)(Million USD)
Figure Southeast Asia CRM Software Market Size Forecast (2019-2025)(Million USD)
Figure India CRM Software Market Size Forecast (2019-2025)(Million USD)
Figure Central & South America CRM Software Market Size Forecast (2019-2025)(Million USD)
Table Global CRM Software Market Size by Product (2019-2025) (Million US$)
Figure Global CRM Software Market Size by Product (2019-2025)
Figure Global CRM Software Market Size by Product in 2025
Table Global CRM Software Market Size by Application (2019-2025) (Million US$)
Figure Global CRM Software Market Size by Application (2019-2025)
Figure Global CRM Software Market Size by Application in 2025
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources

SECONDARY RESEARCH
Secondary Research Information is collected from a number of publicly available as well as paid databases. Public sources involve publications by different associations and governments, annual reports and statements of companies, white papers and research publications by recognized industry experts and renowned academia etc. Paid data sources include third party authentic industry databases.

PRIMARY RESEARCH
Once data collection is done through secondary research, primary interviews are conducted with different stakeholders across the value chain like manufacturers, distributors, ingredient/input suppliers, end customers and other key opinion leaders of the industry. Primary research is used both to validate the data points obtained from secondary research and to fill in the data gaps after secondary research.

MARKET ENGINEERING
The market engineering phase involves analyzing the data collected, market breakdown and forecasting. Macroeconomic indicators and bottom-up and top-down approaches are used to arrive at a complete set of data points that give way to valuable qualitative and quantitative insights. Each data point is verified by the process of data triangulation to validate the numbers and arrive at close estimates.

EXPERT VALIDATION
The market engineered data is verified and validated by a number of experts, both in-house and external.

REPORT WRITING/ PRESENTATION
After the data is curated by the mentioned highly sophisticated process, the analysts begin to write the report. Garnering insights from data and forecasts, insights are drawn to visualize the entire ecosystem in a single report.

Please Choose License Type

USD $3900
USD $5850
USD $7800
Offer

Why Us

  • Why Us In-depth database
    Our Report’s database covers almost all topics of all regions over the Globe..
  • Why Us Recognised publishing sources
    Tie ups with top publishers around the globe.
  • Why Us Customer Support
    Complete pre and post sales support.
  • Why Us Safe & Secure
    Complete secure payment process.