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Report ID : 1003892486

Published Date : Mar 2025

Market

Mar 2025

Summary

"UK Personal Injury Litigation 2018", report is an in-depth study into the claims landscape of the personal injury market, which covers motor, employers� liability, public liability, and clinical negligence. It explores the change in claims numbers over time and in relation to reforms such as LASPO. It also discusses upcoming regulatory change such as the Civil Liability Bill and the Ogden discount rate, and the future impact these will have in the personal injury space. The role of claims management companies and solicitors is explored, and the report has chapters focused on motor, employers� liability, and public liability as specific areas of personal injury.

The personal injury market is set to undergo further reform, with both the government and regulators keen to crack down on the growing compensation culture that has become particularly evident in the motor claims market. Attempts to reform the claims landscape through the LASPO Act - which came into force in 2013 - had a limited impact. The government has responded by proposing further reforms through the Civil Liability Bill, which focuses heavily on claims relating to whiplash injuries caused by road traffic accidents.

Scope

- The total number of personal injury claims recorded in 2017-18 fell by 16.9% to 813,615 - the lowest number of recorded claims in the last eight years.
- Motor injury claims are still the most common form of personal injury claim, accounting for 79.8% of total personal injury claims in 2017-18. While this is unlikely to change drastically, the incoming Civil Liability Bill is targeted towards reducing the number of motor-related personal injury claims.
- Holiday sickness-related claims were previously considered to be a potential �new whiplash� by insurers, with fears claims management companies would look to exploit legal loopholes relating to fee caps. However, regulators responded quickly to prevent a sudden surge in these claims.

Reasons to buy

- Be prepared for how upcoming legislation will impact personal injury insurers, claims management companies, and solicitors.
- See how claims numbers are changing across the personal injury market and by specific insurance type.
- Discover emerging areas of personal injury claims.

Companies Discussed are -
Etisalat
Verizon
BT
Singtel
Telstra
AT&T;
HKT
Rogers
Comcast
Deutsche Telekom


 

Table Of Content

Table of Contents
1. EXECUTIVE SUMMARY 2
1.1. Market summary 2
1.2. Key findings 2
1.3. Critical success factors 2
2. THE PERSONAL INJURY CLAIMS MARKET 7
2.1. Introduction 7
2.2. Reforms are set to shake up the personal injury market 7
2.2.1. Changes to calculating the Ogden discount rate are set to benefit insurers 7
2.2.2. The Civil Liability Bill paves the way for the introduction of injury tariffs 8
2.2.3. Pre-medical offers will no longer be available on RTA whiplash claims 9
2.3. Proposed RTA claims changes will increase the Small Claims Track limit 10
2.4. Summary of proposed changes 10
2.5. The impact of LASPO on the claims market 11
2.5.1. The number of claims has continued to fall post-LASPO 11
2.5.2. Motor-related injuries are the main driver of personal injury claims 13
2.6. Claims dropped considerably in 2017-18 compared with the previous 12 months 14
3. FRAUD IN THE PERSONAL INJURY MARKET 15
3.1. Fraudulent claims are a major concern - but the number of detected cases fell slightly in 2016 15
3.1.1. Fraud in the personal injury space is well documented 16
4. CMCS FACE GREATER SCRUTINY 18
4.1. CMCs will be regulated by the FCA 18
4.1.1. The number of authorized CMCs continues to fall 18
4.1.2. CMCs will likely diversify in search of new claims markets 20
4.1.3. CMCs are facing closer examination than before 20
5. PERSONAL INJURY CLAIMS IN FOCUS: MOTOR 22
5.1. Total recorded motor claims have dropped by almost a fifth 22
5.1.1. Recorded claims fell by over 100,000 in 2017-18 22
5.2. The number of accidents on UK roads continues to fall 23
5.2.1. RTAs continue to decrease as UK roads get safer 23
5.2.2. Despite the falling number of RTAs, average premiums continue to rise 24
5.3. The motor claims market is most likely to be impacted by reforms 27
5.3.1. The Civil Liability Bill is targeted towards the motor claims market 27
5.3.2. Technology will impact the motor claims market considerably 27
6. PERSONAL INJURY CLAIMS IN FOCUS: PUBLIC LIABILITY 28
6.1. Claims related to public liability increased in 2017-18 28
6.1.1. The number of claims recorded increased for the first time in four years 28
7. PERSONAL INJURY CLAIMS IN FOCUS: EMPLOYERS’ LIABILITY 31
7.1.1. Employers’ liability claims have continued to fall 31
7.1.2. The total number of settled employers’ liability claims has tumbled 34
7.1.3. Workplace injuries are continuing to decline 34
8. APPENDIX 37
8.1. Abbreviations and acronyms 37
8.2. Bibliography 37
8.3. Further reading 38


 

Table & Figure

FAQ's

Methodology

Identifying Key Products in the Market

  1. The identification of key products in any market is pivotal for understanding what drives consumer interest, technological innovation, and competitive advantage. Here’s how to approach this:
  2.  Market Analysis Reports: Start with syndicated market analysis reports from firms like Nielsen, Euromonitor, or specialized industry analysts. These reports often highlight leading products based on sales data, innovation, and consumer feedback.
  3. Patent Filings: Reviewing patent filings can provide insight into technological innovations and future products that may impact the market. Databases like the United States Patent and Trademark Office (USPTO) or the World Intellectual Property Organization (WIPO) can be invaluable.
  4. Ecommerce Platforms and Retailer Websites: Analyzing bestselling products and customer reviews on platforms such as Amazon, Flipkart, or direct retailer websites can offer direct insights into consumer preferences and product popularity.
  5. Consumer Surveys and Feedback: Conducting surveys or analyzing online forums and social media can reveal consumer preferences, pain points, and desired features in products. Tools like SurveyMonkey, Google Surveys, or social listening platforms can facilitate this process.

 

Segmenting the Market and Products

  1. Market and product segmentation is crucial for targeting marketing efforts and product development. Here’s a methodology for segmenting based on technical specifications:
  2. Technical Specifications Review: Compile a comprehensive list of products within the market, focusing on their technical specifications. This could involve processor speeds for electronics, ingredients for food products, or material composition for apparel.
  3. Factor Analysis: Use statistical techniques like factor analysis to group products based on shared technical specifications. This method helps identify underlying relationships between different specifications and how they cluster together.
  4. Expert Consultation: Engage with industry experts or technical specialists to ensure that the segmentation makes sense from both a market and a technical perspective. This step ensures the practical relevance of the segments identified.

 

Identifying and Classifying Key Application Segments

  1. Understanding how products are used in different applications is essential for market strategy:
  2. Use Case Analysis: Identify common use cases for products by reviewing product literature, customer testimonials, and case studies. This helps understand the variety of applications each product serves.
  3. Industry Surveys: Conduct surveys targeting professionals in the field to understand how and why certain products are preferred in specific applications. This can also reveal unmet needs in the market.
  4. ApplicationBased Segmentation: Group products based on their primary applications, considering factors such as industry use, consumer vs. professional use, and environmental conditions.

 

Calculating Market Size Using TopDown and BottomUp Approaches

  1. Estimating the market size accurately is fundamental for strategic planning:
  2. TopDown Approach: Start with global industry data and narrow down to the target market by applying known market shares or segmentation percentages. Industry reports and financial databases are key sources for this approach.
  3. BottomUp Approach: Aggregate sales data or unit shipments from all known market participants. This might require gathering data from company reports, industry associations, and sales channels.
  4. Combining Approaches: Validate the market size estimates by comparing the results from both approaches. Discrepancies can highlight areas requiring further investigation.

 

Calculating the CAGR for the Market

  1. The Compound Annual Growth Rate (CAGR) is a useful measure to understand market growth over time:
  2. Historical Sales Data: Gather historical sales or market size data over a defined period. Public company filings, industry reports, and government databases can be sources for this data.
  3. CAGR Formula: Apply the CAGR formula \[CAGR = (EV/BV)^{1/n}  1\], where EV is the end value, BV is the beginning value, and n is the number of periods.
  4. Segment and Overall Market CAGR: Calculate CAGR for both the overall market and individual segments to understand growth patterns.

 

Sources for Secondary or Desk Research

  1. Identifying the right sources is crucial for accurate desk research:
  2. Industry and Market Research Reports: Sources like IBISWorld, Statista, and Frost & Sullivan offer comprehensive industry reports.
  3. Government and International Organizations: Websites of the U.S. Census Bureau, World Bank, and OECD provide economic and industry specific data.
  4. Academic Journals: Platforms like Google Scholar and JSTOR can offer peer reviewed articles on market trends and consumer behavior.
  5. News Archives and Trade Publications: Stay informed on industry developments through sources like Bloomberg, Reuters, and specific trade journals relevant to the market in question.
  6. Each of these steps requires careful consideration and a systematic approach to ensure that the market research report is robust, insightful, and actionable.

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