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Global Cloud IT Service Management (ITSM) Market Size, Status And Forecast 2019-2025

Published on: Oct 2019 | From USD $3900 | Published By: QY RESEARCH | Number Of Pages: 127

ITSM focuses on the management of the IT infrastructure, including hardware, software, processes, and services. While these services can be delivered independently, you'll find more value from solutions that combine capabilities for essential business functions, such as the delivery of business services, support for agile development and DevOps , and support for cloud services.
In 2018, the global Cloud IT Service Management (ITSM) market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

This report focuses on the global Cloud IT Service Management (ITSM) status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Cloud IT Service Management (ITSM) development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.

The key players covered in this study
ServiceNow
HPE
IBM
BMC Software
CA Technologies
Cherwell Software
Ivanti
Citrix Systems
Hornbill
Axios Systems
Efecte
ManageEngine
EasyVista
Atlassian
Alemba
SysAid
Microsoft
LogMein
Micro Focus
Freshworks

Market segment by Type, the product can be split into
Service Portfolio Management
Configuration & Change Management
Operations & Performance Management

Market segment by Application, split into
BFSI
IT & Telecommunication
Retail & Consumer Goods

Market segment by Regions/Countries, this report covers
North America
Europe
China
Japan
Southeast Asia
India
Central & South America

The study objectives of this report are:
To analyze global Cloud IT Service Management (ITSM) status, future forecast, growth opportunity, key market and key players.
To present the Cloud IT Service Management (ITSM) development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Cloud IT Service Management (ITSM) are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Table of Contents

1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Type (2014-2025)
1.4.2 Service Portfolio Management
1.4.3 Configuration & Change Management
1.4.4 Operations & Performance Management
1.5 Market by Application
1.5.1 Global Cloud IT Service Management (ITSM) Market Share by Application (2019-2025)
1.5.2 BFSI
1.5.3 IT & Telecommunication
1.5.4 Retail & Consumer Goods
1.6 Study Objectives
1.7 Years Considered

2 Global Growth Trends
2.1 Cloud IT Service Management (ITSM) Market Size
2.2 Cloud IT Service Management (ITSM) Growth Trends by Regions
2.2.1 Cloud IT Service Management (ITSM) Market Size by Regions (2019-2025)
2.2.2 Cloud IT Service Management (ITSM) Market Share by Regions (2014-2019)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 PorterÕs Five Forces Analysis

3 Market Share by Key Players
3.1 Cloud IT Service Management (ITSM) Market Size by by Players
3.1.1 Global Cloud IT Service Management (ITSM) Revenue by by Players (2014-2019)
3.1.2 Global Cloud IT Service Management (ITSM) Revenue Market Share by by Players (2014-2019)
3.1.3 Global Cloud IT Service Management (ITSM) Market Concentration Ratio (CR5 and HHI)
3.2 Cloud IT Service Management (ITSM) Key Players Head office and Area Served
3.3 Key Players Cloud IT Service Management (ITSM) Product/Solution/Service
3.4 Date of Enter into Cloud IT Service Management (ITSM) Market
3.5 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type and Application
4.1 Global Cloud IT Service Management (ITSM) Market Size by Type (2014-2019)
4.2 Global Cloud IT Service Management (ITSM) Market Size by Application (2014-2019)

5 North America
5.1 North America Cloud IT Service Management (ITSM) Market Size (2014-2019)
5.2 Cloud IT Service Management (ITSM) Key Players in North America
5.3 North America Cloud IT Service Management (ITSM) Market Size by Type
5.4 North America Cloud IT Service Management (ITSM) Market Size by Application

6 Europe
6.1 Europe Cloud IT Service Management (ITSM) Market Size (2014-2019)
6.2 Cloud IT Service Management (ITSM) Key Players in Europe
6.3 Europe Cloud IT Service Management (ITSM) Market Size by Type
6.4 Europe Cloud IT Service Management (ITSM) Market Size by Application

7 China
7.1 China Cloud IT Service Management (ITSM) Market Size (2014-2019)
7.2 Cloud IT Service Management (ITSM) Key Players in China
7.3 China Cloud IT Service Management (ITSM) Market Size by Type
7.4 China Cloud IT Service Management (ITSM) Market Size by Application

8 Japan
8.1 Japan Cloud IT Service Management (ITSM) Market Size (2014-2019)
8.2 Cloud IT Service Management (ITSM) Key Players in Japan
8.3 Japan Cloud IT Service Management (ITSM) Market Size by Type
8.4 Japan Cloud IT Service Management (ITSM) Market Size by Application

9 Southeast Asia
9.1 Southeast Asia Cloud IT Service Management (ITSM) Market Size (2014-2019)
9.2 Cloud IT Service Management (ITSM) Key Players in Southeast Asia
9.3 Southeast Asia Cloud IT Service Management (ITSM) Market Size by Type
9.4 Southeast Asia Cloud IT Service Management (ITSM) Market Size by Application

10 India
10.1 India Cloud IT Service Management (ITSM) Market Size (2014-2019)
10.2 Cloud IT Service Management (ITSM) Key Players in India
10.3 India Cloud IT Service Management (ITSM) Market Size by Type
10.4 India Cloud IT Service Management (ITSM) Market Size by Application

11 Central & South America
11.1 Central & South America Cloud IT Service Management (ITSM) Market Size (2014-2019)
11.2 Cloud IT Service Management (ITSM) Key Players in Central & South America
11.3 Central & South America Cloud IT Service Management (ITSM) Market Size by Type
11.4 Central & South America Cloud IT Service Management (ITSM) Market Size by Application

12 International Players Profiles
12.1 ServiceNow
12.1.1 ServiceNow Company Details
12.1.2 Company Description and Business Overview
12.1.3 Cloud IT Service Management (ITSM) Introduction
12.1.4 ServiceNow Revenue in Cloud IT Service Management (ITSM) Business (2014-2019))
12.1.5 ServiceNow Recent Development
12.2 HPE
12.2.1 HPE Company Details
12.2.2 Company Description and Business Overview
12.2.3 Cloud IT Service Management (ITSM) Introduction
12.2.4 HPE Revenue in Cloud IT Service Management (ITSM) Business (2014-2019)
12.2.5 HPE Recent Development
12.3 IBM
12.3.1 IBM Company Details
12.3.2 Company Description and Business Overview
12.3.3 Cloud IT Service Management (ITSM) Introduction
12.3.4 IBM Revenue in Cloud IT Service Management (ITSM) Business (2014-2019)
12.3.5 IBM Recent Development
12.4 BMC Software
12.4.1 BMC Software Company Details
12.4.2 Company Description and Business Overview
12.4.3 Cloud IT Service Management (ITSM) Introduction
12.4.4 BMC Software Revenue in Cloud IT Service Management (ITSM) Business (2014-2019)
12.4.5 BMC Software Recent Development
12.5 CA Technologies
12.5.1 CA Technologies Company Details
12.5.2 Company Description and Business Overview
12.5.3 Cloud IT Service Management (ITSM) Introduction
12.5.4 CA Technologies Revenue in Cloud IT Service Management (ITSM) Business (2014-2019)
12.5.5 CA Technologies Recent Development
12.6 Cherwell Software
12.6.1 Cherwell Software Company Details
12.6.2 Company Description and Business Overview
12.6.3 Cloud IT Service Management (ITSM) Introduction
12.6.4 Cherwell Software Revenue in Cloud IT Service Management (ITSM) Business (2014-2019)
12.6.5 Cherwell Software Recent Development
12.7 Ivanti
12.7.1 Ivanti Company Details
12.7.2 Company Description and Business Overview
12.7.3 Cloud IT Service Management (ITSM) Introduction
12.7.4 Ivanti Revenue in Cloud IT Service Management (ITSM) Business (2014-2019)
12.7.5 Ivanti Recent Development
12.8 Citrix Systems
12.8.1 Citrix Systems Company Details
12.8.2 Company Description and Business Overview
12.8.3 Cloud IT Service Management (ITSM) Introduction
12.8.4 Citrix Systems Revenue in Cloud IT Service Management (ITSM) Business (2014-2019)
12.8.5 Citrix Systems Recent Development
12.9 Hornbill
12.9.1 Hornbill Company Details
12.9.2 Company Description and Business Overview
12.9.3 Cloud IT Service Management (ITSM) Introduction
12.9.4 Hornbill Revenue in Cloud IT Service Management (ITSM) Business (2014-2019)
12.9.5 Hornbill Recent Development
12.10 Axios Systems
12.10.1 Axios Systems Company Details
12.10.2 Company Description and Business Overview
12.10.3 Cloud IT Service Management (ITSM) Introduction
12.10.4 Axios Systems Revenue in Cloud IT Service Management (ITSM) Business (2014-2019)
12.10.5 Axios Systems Recent Development
12.11 Efecte
12.12 ManageEngine
12.13 EasyVista
12.14 Atlassian
12.15 Alemba
12.16 SysAid
12.17 Microsoft
12.18 LogMein
12.19 Micro Focus
12.20 Freshworks

13 Market Forecast 2019-2025
13.1 Market Size Forecast by Product (2019-2025)
13.2 Market Size Forecast by Application (2019-2025)
13.3 Market Size Forecast by Regions
13.4 North America
13.5 Europe
13.6 China
13.7 Japan
13.8 Southeast Asia
13.9 India
13.10 Central & South America

14 Analyst's Viewpoints/Conclusions

15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
15.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details

List of Tables and Figures

Table Cloud IT Service Management (ITSM) Key Market Segments
Table Key Players Cloud IT Service Management (ITSM) Covered
Table Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Type 2018-2025 (Million US$)
Figuer Service Portfolio Management Figures
Table Key Players of Service Portfolio Management
Figuer Configuration & Change Management Figures
Table Key Players of Configuration & Change Management
Figuer Operations & Performance Management Figures
Table Key Players of Operations & Performance Management
Table Global Cloud IT Service Management (ITSM) Market Size Growth by Application 2019-2025 (Million US$)
Figure Global Cloud IT Service Management (ITSM) Market Share by Application in 2018 & 2025
Figure BFSI Case Studies
Figure IT & Telecommunication Case Studies
Figure Retail & Consumer Goods Case Studies
Figure Cloud IT Service Management (ITSM) Report Years Considered
Figure Global Cloud IT Service Management (ITSM) Market Size and Growth Rate 2014-2025 (Million US$)
Table Global Cloud IT Service Management (ITSM) Market Size by Regions 2019-2025 (Million US$)
Table Global Cloud IT Service Management (ITSM) Market Size by Regions 2019-2025 (Million US$)
Table Global Cloud IT Service Management (ITSM) Market Share by Regions 2014-2019
Figure Global Cloud IT Service Management (ITSM) Market Share by Regions 2014-2019
Figure Global Cloud IT Service Management (ITSM) Market Share by Regions in 2018
Table Market Top Trends
Table Key Drivers: Impact Analysis (2019-2025)
Table Key Challenges
Figure PORTER'S FIVE FORCES ANALYSIS
Table Global Cloud IT Service Management (ITSM) Revenue by by Players (2014-2019) (Million US$)
Table Global Cloud IT Service Management (ITSM) Market Share by by Players (2014-2019)
Figure Global Cloud IT Service Management (ITSM) Market Share by by Players in 2018
Table Global Cloud IT Service Management (ITSM) by Players Market Concentration Ratio (CR5 and HHI)
Table Key Players Head office and Area Served
Table Key Players Cloud IT Service Management (ITSM) Product/Solution/Service
Table Date of Enter into Cloud IT Service Management (ITSM) Market
Table Mergers & Acquisitions, Expansion Plans
Table Global Cloud IT Service Management (ITSM) Market Size by Type (2014-2019) (Million US$)
Table Global Cloud IT Service Management (ITSM) Market Size Share by Type (2014-2019)
Figure Global Cloud IT Service Management (ITSM) Market Size Market Share by Type (2014-2019)
Table Global Cloud IT Service Management (ITSM) Market Size by Application (2014-2019) (Million US$)
Table Global Cloud IT Service Management (ITSM) Market Size Share by Application (2014-2019)
Figure Global Cloud IT Service Management (ITSM) Market Size Market Share by Application (2014-2019)
Figure Global Cloud IT Service Management (ITSM) Revenue Market Share by Application in 2018
Figure North America Cloud IT Service Management (ITSM) Market Size 2014-2019 (Million US$)
Table North America Key Players Cloud IT Service Management (ITSM) Revenue (2018-2019) (Million US$)
Table North America Key Players Cloud IT Service Management (ITSM) Market Share (2018-2019)
Table North America Cloud IT Service Management (ITSM) Market Size by Type 2014-2019 (Million US$)
Table North America Cloud IT Service Management (ITSM) Market Share by Type 2014-2019
Table North America Cloud IT Service Management (ITSM) Market Size by Application 2014-2019 (Million US$)
Table North America Cloud IT Service Management (ITSM) Market Share by Application 2014-2019
Figure Europe Cloud IT Service Management (ITSM) Market Size 2014-2019 (Million US$)
Table Europe Key Players Cloud IT Service Management (ITSM) Revenue (2018-2019) (Million US$)
Table Europe Key Players Cloud IT Service Management (ITSM) Market Share (2018-2019)
Table Europe Cloud IT Service Management (ITSM) Market Size by Type 2014-2019 (Million US$)
Table Europe Cloud IT Service Management (ITSM) Market Share by Type 2014-2019
Table Europe Cloud IT Service Management (ITSM) Market Size by Application 2014-2019 (Million US$)
Table Europe Cloud IT Service Management (ITSM) Market Share by Application 2014-2019
Figure China Cloud IT Service Management (ITSM) Market Size 2014-2019 (Million US$)
Table China Key Players Cloud IT Service Management (ITSM) Revenue (2018-2019) (Million US$)
Table China Key Players Cloud IT Service Management (ITSM) Market Share (2018-2019)
Table China Cloud IT Service Management (ITSM) Market Size by Type 2014-2019 (Million US$)
Table China Cloud IT Service Management (ITSM) Market Share by Type 2014-2019
Table China Cloud IT Service Management (ITSM) Market Size by Application 2014-2019 (Million US$)
Table China Cloud IT Service Management (ITSM) Market Share by Application 2014-2019
Figure Japan Cloud IT Service Management (ITSM) Market Size 2014-2019 (Million US$)
Table Japan Key Players Cloud IT Service Management (ITSM) Revenue (2018-2019) (Million US$)
Table Japan Key Players Cloud IT Service Management (ITSM) Market Share (2018-2019)
Table Japan Cloud IT Service Management (ITSM) Market Size by Type 2014-2019 (Million US$)
Table Japan Cloud IT Service Management (ITSM) Market Share by Type 2014-2019
Table Japan Cloud IT Service Management (ITSM) Market Size by Application 2014-2019 (Million US$)
Table Japan Cloud IT Service Management (ITSM) Market Share by Application 2014-2019
Figure Southeast Asia Cloud IT Service Management (ITSM) Market Size 2014-2019 (Million US$)
Table Southeast Asia Key Players Cloud IT Service Management (ITSM) Revenue (2018-2019) (Million US$)
Table Southeast Asia Key Players Cloud IT Service Management (ITSM) Market Share (2018-2019)
Table Southeast Asia Cloud IT Service Management (ITSM) Market Size by Type 2014-2019 (Million US$)
Table Southeast Asia Cloud IT Service Management (ITSM) Market Share by Type 2014-2019
Table Southeast Asia Cloud IT Service Management (ITSM) Market Size by Application 2014-2019 (Million US$)
Table Southeast Asia Cloud IT Service Management (ITSM) Market Share by Application 2014-2019
Figure India Cloud IT Service Management (ITSM) Market Size 2014-2019 (Million US$)
Table India Key Players Cloud IT Service Management (ITSM) Revenue (2018-2019) (Million US$)
Table India Key Players Cloud IT Service Management (ITSM) Market Share (2018-2019)
Table India Cloud IT Service Management (ITSM) Market Size by Type 2014-2019 (Million US$)
Table India Cloud IT Service Management (ITSM) Market Share by Type 2014-2019
Table India Cloud IT Service Management (ITSM) Market Size by Application 2014-2019 (Million US$)
Table India Cloud IT Service Management (ITSM) Market Share by Application 2014-2019
Figure Central & South America Cloud IT Service Management (ITSM) Market Size 2014-2019 (Million US$)
Table Central & South America Key Players Cloud IT Service Management (ITSM) Revenue (2018-2019) (Million US$)
Table Central & South America Key Players Cloud IT Service Management (ITSM) Market Share (2018-2019)
Table Central & South America Cloud IT Service Management (ITSM) Market Size by Type 2014-2019 (Million US$)
Table Central & South America Cloud IT Service Management (ITSM) Market Share by Type 2014-2019
Table Central & South America Cloud IT Service Management (ITSM) Market Size by Application 2014-2019 (Million US$)
Table Central & South America Cloud IT Service Management (ITSM) Market Share by Application 2014-2019
Table ServiceNow Company Details
Table ServiceNow Revenue in Cloud IT Service Management (ITSM) Business 2014-2019 (Million US$)
Figure ServiceNow Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2014-2019)
Table ServiceNow Recent Development
Table HPE Company Details
Table HPE Revenue in Cloud IT Service Management (ITSM) Business 2014-2019 (Million US$)
Figure HPE Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2014-2019)
Table HPE Recent Development
Table IBM Company Details
Table IBM Revenue in Cloud IT Service Management (ITSM) Business 2014-2019 (Million US$)
Figure IBM Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2014-2019)
Table IBM Recent Development
Table BMC Software Company Details
Table BMC Software Revenue in Cloud IT Service Management (ITSM) Business 2014-2019 (Million US$)
Figure BMC Software Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2014-2019)
Table BMC Software Recent Development
Table CA Technologies Company Details
Table CA Technologies Revenue in Cloud IT Service Management (ITSM) Business 2014-2019 (Million US$)
Figure CA Technologies Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2014-2019)
Table CA Technologies Recent Development
Table Cherwell Software Company Details
Table Cherwell Software Revenue in Cloud IT Service Management (ITSM) Business 2014-2019 (Million US$)
Figure Cherwell Software Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2014-2019)
Table Cherwell Software Recent Development
Table Ivanti Company Details
Table Ivanti Revenue in Cloud IT Service Management (ITSM) Business 2014-2019 (Million US$)
Figure Ivanti Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2014-2019)
Table Ivanti Recent Development
Table Citrix Systems Company Details
Table Citrix Systems Revenue in Cloud IT Service Management (ITSM) Business 2014-2019 (Million US$)
Figure Citrix Systems Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2014-2019)
Table Citrix Systems Recent Development
Table Hornbill Company Details
Table Hornbill Revenue in Cloud IT Service Management (ITSM) Business 2014-2019 (Million US$)
Figure Hornbill Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2014-2019)
Table Hornbill Recent Development
Table Axios Systems Company Details
Table Axios Systems Revenue in Cloud IT Service Management (ITSM) Business 2014-2019 (Million US$)
Figure Axios Systems Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2014-2019)
Table Axios Systems Recent Development
Table Efecte Company Details
Table ManageEngine Company Details
Table EasyVista Company Details
Table Atlassian Company Details
Table Alemba Company Details
Table SysAid Company Details
Table Microsoft Company Details
Table LogMein Company Details
Table Micro Focus Company Details
Table Freshworks Company Details
Table Global Cloud IT Service Management (ITSM) Market Size by Regions (Million US$) 2019-2025
Figure Global Cloud IT Service Management (ITSM) Market Size Share by Regions (2019-2025)
Figure Global Cloud IT Service Management (ITSM) Market Size Share by Regions in 2025
Figure North America Cloud IT Service Management (ITSM) Market Size Forecast (2019-2025)(Million USD)
Figure Europe Cloud IT Service Management (ITSM) Market Size Forecast (2019-2025)(Million USD)
Figure China Cloud IT Service Management (ITSM) Market Size Forecast (2019-2025)(Million USD)
Figure Japan Cloud IT Service Management (ITSM) Market Size Forecast (2019-2025)(Million USD)
Figure Southeast Asia Cloud IT Service Management (ITSM) Market Size Forecast (2019-2025)(Million USD)
Figure India Cloud IT Service Management (ITSM) Market Size Forecast (2019-2025)(Million USD)
Figure Central & South America Cloud IT Service Management (ITSM) Market Size Forecast (2019-2025)(Million USD)
Table Global Cloud IT Service Management (ITSM) Market Size by Product (2019-2025) (Million US$)
Figure Global Cloud IT Service Management (ITSM) Market Size by Product (2019-2025)
Figure Global Cloud IT Service Management (ITSM) Market Size by Product in 2025
Table Global Cloud IT Service Management (ITSM) Market Size by Application (2019-2025) (Million US$)
Figure Global Cloud IT Service Management (ITSM) Market Size by Application (2019-2025)
Figure Global Cloud IT Service Management (ITSM) Market Size by Application in 2025
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources

SECONDARY RESEARCH
Secondary Research Information is collected from a number of publicly available as well as paid databases. Public sources involve publications by different associations and governments, annual reports and statements of companies, white papers and research publications by recognized industry experts and renowned academia etc. Paid data sources include third party authentic industry databases.

PRIMARY RESEARCH
Once data collection is done through secondary research, primary interviews are conducted with different stakeholders across the value chain like manufacturers, distributors, ingredient/input suppliers, end customers and other key opinion leaders of the industry. Primary research is used both to validate the data points obtained from secondary research and to fill in the data gaps after secondary research.

MARKET ENGINEERING
The market engineering phase involves analyzing the data collected, market breakdown and forecasting. Macroeconomic indicators and bottom-up and top-down approaches are used to arrive at a complete set of data points that give way to valuable qualitative and quantitative insights. Each data point is verified by the process of data triangulation to validate the numbers and arrive at close estimates.

EXPERT VALIDATION
The market engineered data is verified and validated by a number of experts, both in-house and external.

REPORT WRITING/ PRESENTATION
After the data is curated by the mentioned highly sophisticated process, the analysts begin to write the report. Garnering insights from data and forecasts, insights are drawn to visualize the entire ecosystem in a single report.

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